Everyone Hates…

VOICEMAIL

There I said it! No one likes voicemail. I had this conversation with some people this morning, about a half hour after which I called one of those people and guess what? I got their voicemail!Does ANYONE answer their phone anymore? Do people just let every call go to voicemail under the assumption that they’ll get back to them?I get this a lot at work. “I called you last week and left a voicemail.” To which I reply “No you didn’t.” Then they protest, “Yes I did. It was on Friday.” After that my standard answer is “Sorry, It’s impossible we don’t have voicemail r even an answering machine!”I know your probably baffled by this. Our theory is if we’re here we’ll answer, we have three phone lines that all roll over so if they are all busy you’ll get a busy signal and call back in 5 min. If there is no answer we’re not here so call back in the morning. The key is actually answering the phone and helping your customers!